Blockchain – Intellectsoft Blog https://www.intellectsoft.net/blog Mon, 16 Jan 2023 10:19:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.1 https://www.intellectsoft.net/blog/wp-content/uploads/cropped-favicon-1-32x32.png Blockchain – Intellectsoft Blog https://www.intellectsoft.net/blog 32 32 Top Services Empowered by AI and Blockchain in Insurance: Tools You Can Request in 2021 https://www.intellectsoft.net/blog/top-services-empowered-by-ai-and-blockchain-in-insurance/ Thu, 08 Apr 2021 13:17:15 +0000 https://www.intellectsoft.net/blog/?p=23222 In recent years, the perspectives of AI and blockchain in insurance have become more attractive. Regardless of industry, more corporate CEOs have started seeing numerous...

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In recent years, the perspectives of AI and blockchain in insurance have become more attractive. Regardless of industry, more corporate CEOs have started seeing numerous possibilities in these technologies to gain greater operations automation, processes facilitation, and competitive advantage excellence.

AI and Blockchain in Insurance Process

Both AI and blockchain have the power to revolutionalize traditional industries, and it’s common for key executives to examine these technologies with interest and fear.

At the same time, the zest of insurance companies in AI and blockchain is weaker than on average, comparing to other market sectors.

As Deloitte states, only 1.33% of insurance vendors actually bought AI tools; it’s more common for them to pay attention to the internet and software — the indicator here is 32%. When it comes to blockchain, the technology itself is mostly associated with decentralized finances, digital currencies, and the banking sector.

Nevertheless, it’s applied in insurance too: out of 200 blockchain solutions registered by McKinsey Panorama FinTech 20 were insurance-related. And their number is increasing with the growing interest and better understanding of these technologies.

In general, blockchain and AI still demonstrate relatively weak positions in insurance, comparing to the other industries. Due to these frequency lagging and additional implementation problems, we’ll show in which technologies you can invest today to gain an immediate competitive advantage.

What’s the Main Application of AI in Insurance

The ways AI improves the regular processes in insurance are numerous, but all of them are closely connected with data management.

In the current age of “datafication” of businesses and the growing power of Big Data, AI provides sophisticated yet intuitive tools for processing the information and drawing relevant insights. You can use them for your own good in many ways.

In the insurance sector, AI can help change the approach in data management from primitive data gathering to its effective processing.

For example, you can get working software to provide custom insurance packages to the clients based on the personal data collected during the entry surveys. It can advise car insurance based on the number and characteristics of clients’ automobiles. Or you can offer a particular health insurance package linked to the lifestyle specifics of each customer.

And all these advantages and personalization — without the need to spend time and human resources doing all the paperwork, linking a CRM software, learning your personnel how to work with it, and gathering the team of analysts to provide the insights.

AI can do everything by itself to give you concrete answers to the question “what to do with terabytes of data we’ve been collecting for years”. And an important next step: the technology can transform all these insights into repetitive tasks.

Just imagine how much time it saves you on doing some other important business tasks! That’s the competitive advantage essence of AI in insurance.

AI and Blockchain in Insurance Software

How Blockchain in Insurance is Applied

The short answer to the question “what is blockchain insurance?” is smarter financing. Its perspectives go far beyond money management and include higher customer engagement, better scaling, and effective digitalization.

In short, blockchain for insurance means the greater power of customer-controlled personalized data.

Thus, the main good the technology brings is to empower the traditional models with highly innovative and personalized solutions. In particular, you can manage records and process payments faster.

Another set of advantages includes better budget management, risk mitigation, improvements in customer service, and building mutual trust in communication with key stakeholders.

In practice, blockchain provides insurers with the effective tools to prevent frauds, simplify the application process, improve directory accuracy, and create records with full customer profiles.

Top 5 AI Insurance Examples

Here’s the list of key AI insurance services and innovations you can invest in these days to gain a competitive advantage in the market.

AI in Auto Insurance

In the automotive industry, an AI insurance company can offer a customized approach. As a special service, you can adapt your current process and prepare to switch to self-driving cars in the near future — as the Coronavirus global lockdown in 2020 showed, it’s important to be ready to implement new working models immediately.

In general, AI technology can assist in getting new revenue streams and being in touch with your clients through chatbots and customized communication templates.

AI in Life Insurance

When it comes to your personal life, AI can provide relevant insights with automated input management. This tool collects information about clients’ previous life events, along with their frequency, to offer personalized services and packages that really matter.

AI in Insurance Startups

InsurTech is a highly prospective direction of AI insurance development. Small firms like Clover, Fabric, GetSafe, and Trov offer selective software services on a decent level to cover the growing interest of insurance executives in the technology.

Among the solutions offered, you can request claims-handling chatbots, smart consulting on insurance packages, and quotes generation.

Lead Generation

AI insurance can help in attracting new clients and turning them into sales appointments. The software can scan social media, forums, and email databases to search for potential leads and offer them insurance services.

What’s more, the intelligence component in the technology can reveal itself in making a highly personalized message with the pre-designed template.

For example, it can offer travel insurance to a person who announced on Facebook he’s about to visit a foreign country. All the processes will happen automatically.

AI and Blockchain in Insurance Clients

Fraud Management

AI can prevent severe fraud-connected problems in insurance companies. In this case, the technology will investigate the possible factors and threats while handling claims to get an objective picture of the previous events.

If a person claims he became a victim of an earthquake somewhere in Mexico, AI will scan the news from this country to check whether an earthquake actually took place and who were the victims according to the hospital reports.

This way, investing in AI technology will save money on paying investigators and covering frauds.

Blockchain in Insurance: Use Cases

Blockchain and insurance together create several interesting examples. Here are the exact things insurance blockchain startups can do.

Blockchain in Life Insurance

Like AI, blockchain can facilitate dealing with life insurance. In the case of this technology, its main strength is providing extra cost-effectiveness.

Smart contracts effectively track and deal with insurance on the micro-level, thanks to its regulated decentralization principle. As another dimension, the devices from the Internet of Things (IoT) world can assist insurers in tracking threats and preventing frauds.

Customer Engagement

One of the main problems at the stage of data collection is the unwillingness of clients to give sensitive answers to insurance agents. Blockchain can assist you here.

By guaranteeing higher protection and greater control over personal data, the technology encourages clients of insurance companies to share their information freely. You can request it as Know-Your-Customer (KYC) data service, where clients not only share identity information on a smart contract basis but also re-use it for faster and safer verification in other companies.

AI and Blockchain in Insurance Auto

Blockchain in Auto Insurance

The technology can bring the payouts on auto insurance to the next level. For example, in the case of a car accident, both sides will get the necessary information to build trust: a client will get an immediate payout, while the insurer will see that the car is repaired by a licensed service provider.

In contrast to traditional models, blockchain can do it faster and through a credible network, which significantly increases speed and customer satisfaction.

P2P Insurance Operations

Smart contracts can increase customer satisfaction with insurance services when it comes to immediate payouts and claims handling. This use case is implemented by P2P flight insurance from InsureETH.

The startup offers software that scans flight information from verified sources and provides automated insurance coverage for a delayed or canceled flight.

This way, the insurance company and the client can save time and nerves during appointments and handling extra paperwork to get compensation.

Greater Cost-Effectiveness

Blockchain can save insurers money on various stages of the working process: while identity verification, checking contract terms, reporting claims, and collecting data from third parties.

In this context, it can cover the tasks normally handled by several executives in a firm and reduce the negative effect of a possible human mistake to a minimum.

AI and Blockchain in Insurance AI

Main Challenges of AI and Blockchain in Insurance

In practice, AI and blockchain complement each other: while blockchain offers advanced tools to gather information, AI can process and analyze it effectively. Nevertheless, many companies face severe implementation problems while trying to apply them both simultaneously.

In theory, the technologies sound like a brilliant idea — but it’s not easy to apply them smartly. Thus, first and foremost, it’s important to find a reliable vendor who can introduce AI and blockchain skillfully.

AI Limitations and Implementation Problems

To work in a satisfactory manner, AI needs lots of data. If your insurance company is not accustomed to collecting masses of information from clients, AI tools will have nothing to analyze and provide insights from.

In this context, it’s important that all this data is closely linked to both organizational and customer needs, meaning that information should be both relevant to insurance company activity and be about your client.

If you offer life insurance, it’s important to clarify all the risky things your client does. But checking the breakfast preferences is not a relevant question in the survey.

Blockchain Limitations and Implementation Problems

Blockchain needs certain pre-defined conditions too. Like AI, blockchain reveals its best in complicated transactions that involve numerous parties and complex reporting.

If your insurance company relies on direct transactions and has a trusted intermediary you’re totally satisfied with, you don’t need this technology. Moreover, blockchain can bring you problems in terms of scalability, safety, and standardization.

In particular, it’s not recommended to implement it for all your financial operations at once — as its consensus-based validation is not adapted yet to fast growth.

Besides, specific cyberattacks and the need to develop standards from scratch also call for taking a wise approach and switch to blockchain step-by-step and at a moderate pace.

Insurance Industry Limitations and Implementation Problems

In addition to technological complexity, the insurance industry itself is not totally ready to switch to AI and blockchain. Here, the main problems refer to data collection, the power of traditional approaches, and prejudices towards new “unknown” technologies.

Considering the essential need for cooperation during the early implementation stage, these factors can become a severe obstacle and the main reason for failure.

Among the stakeholders whose involvement is critical, consider C-level executives, tech startups, regulators, and customers. To facilitate the process, attract a software development consultant from a reputable company.

How to Implement Blockchain and AI in Insurance

If you need consultation on the need and perspectives to implement AI and blockchain in your business, feel free to contact us! We, at Intellectsoft, can recommend and build for you the requested solution and offer a wide range of extra custom insurance software development services.

You can choose the one you need by yourself or after talking to our consultant. Contact our experts and find out more about AI and blockchain technology in insurance and how your insurance company can start benefiting from them today!

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Buying Tesla with Bitcoin: the Never-Ending Potential of Blockchain Technology https://www.intellectsoft.net/blog/buying-tesla-with-bitcoin-the-never-ending-potential-of-blockchain-technology/ Thu, 25 Mar 2021 13:23:24 +0000 https://www.intellectsoft.net/blog/?p=23184 Exciting news has rippled throughout the whole world! From now on, it’s possible to buy Tesla cars with Bitcoins as announced by the CEO of...

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Exciting news has rippled throughout the whole world! From now on, it’s possible to buy Tesla cars with Bitcoins as announced by the CEO of the company, Elon Musk.

It’s worth noting that such a statement resulted in 5% Bitcoin value growth.

At a present moment, the purchase of Teslas is possible on the territory of the US only, but soon we expect the opportunity to pay for it with Bitcoin all over the world.

bitcoin blockchain technology

Bitcoin as well as the overall blockchain technology still stays on top and it will only keep gaining momentum after the latest news.

 Blockchain technology has a powerful potential to introduce a new level of transparency, automation, and efficiency for businesses and can be implemented in various ways.

Most organizations find it challenging to understand and apply the full power of Blockchain and DLTs to get tangible business results.

Our team is passionate about utilizing our technical capabilities, experience, and product mindset to help our clients effectively extract real business value by implementing blockchain and DLT across their organization.

We have access to the biggest pool of blockchain engineering, cryptography, and cybersecurity talent in Eastern Europe.

Intellectsoft’s expertise has already helped dozens of SMBs and enterprises including E&Y, London Stock Exchange, The World Bank, Nestle, and Shell.

Feel free to discover more about Blockchain Technology from our webinar where we will give you an exhaustive overview that will help you learn more and implement blockchain solutions for your enterprise.

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Blockchain: The New Model for Health Information Exchanges (HIE) https://www.intellectsoft.net/blog/blockchain-health-information-exchanges/ Mon, 04 Jan 2021 14:58:22 +0000 https://www.intellectsoft.net/blog/?p=22690 Nowadays, blockchain implementation opens up a vast number of opportunities in different industries. According to McKinsey, such industry sectors as technology, media & telecom, financial...

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Nowadays, blockchain implementation opens up a vast number of opportunities in different industries. According to McKinsey, such industry sectors as technology, media & telecom, financial area, and public sector have the highest impact of blockchain.

However, today we will focus on one of the most prospective areas for various digital improvement implementations – the healthcare industry.

Blockchain Health Information Exchange Benefits

In this article, we will study the peculiarities of blockchain implementation into healthcare, analyze the main challenges of this process, and the advantages you can get from it.

Blockchain — the New HIE Model

The modern healthcare industry becomes more complex and now covers the patient services and care coordination and treatment monitoring, hospital navigation & information access, remote and in-house patient monitoring, patient experience, etc. But, with the blockchain, data management becomes much more straightforward and transparent.

What Is Blockchain?

In the healthcare industry, blockchain is a system of information recording, which implies the data’s inability to be changed, hacked, or the system cheating. There are plenty of benefits you can get from blockchains implementing:

  • Healthcare system transparency
  • Security enhancing
  • Data traceability improving
  • Transactions efficiency and speed-boosting
  • Investments are reducing

As you can see, all these improvements can significantly boost healthcare institutions and influence.

HIE Pain Points & Blockchain Solutions

To prove the blockchain’s efficiency, it is crucial to analyze the main issues it can resolve.

Blockchain Health Information Exchange Deloitte

Source: Deloitte

Data Correcting

With blockchain, it becomes much easier to add or update a certain data, additionally protecting it from any change. To correct or remove data from the chain, it is needed to create a new record with correct data that supersedes the previous, or one that makes the previous record deleted. As an example, the blockchain system is used for storing transaction records or patient treatment information.

Information Exchange

The healthcare units, patients, insurers, and researchers can resolve the data exchange and availability thanks to the blockchains. Additionally, it can transform the data operating and even provide the ability to commercialize the data access.

Health Records Monitoring

The blockchain is used to identify, connect, monitor the health records, and control the access to this data. In the future, this technology will be widely developed to improve health records.

Transactions Recording

Speed up the transaction process and increase its efficiency can be easily reached with blockchains. Thus, the healthcare units can always track the data related to the funds operating and also have accurate information about each transaction made.

Blockchain as an Enabler of Nationwide Interoperability

The blockchain implementation can optimize and secure the data management so as to get the most of the medical treatment progress in various areas.

This process may be divided into four steps:

Step 1. Data Creating & Updating

Here the health institutions record the clinical data and patient’s public ID to the blockchain.

Step 2. Transaction Processing & Storage

At this stage, each change is recorded on the blockchain in the patient’s public ID (without any personal information).

Step 3. Data Query

The health organizations can ask for providing information on the blockchain and get the general data for further research. This procedure is highly required for medical issue research.

Blockchain Health Information Exchange Types

Step 4. Patient’s Data Sharing

However, it is also possible to share the private key to allow healthcare organizations and institutions to get full personal data. For this purpose, the patient can give his permission for data examination with the private key. The confidential data will remain unavailable for those who don’t have that key.

Implementation Challenges and Considerations

Now the blockchain has been widely used for traditional systems improving in different countries. Nevertheless, it is crucial for healthcare institutions, as it can significantly improve the treatment procedure and even save people’s lives. To draw an example, let’s review the real cases on how the blockchain system can resolve issues in healthcare.

Case 1. Medical Error Reducing

According to the WHO statistics, medical errors account for 6 to 17% of all cases in hospitals. And, when in low- and middle-income countries that happen because of the lack of evidence, in high and higher-income countries, it is caused by the limited access to the data, insufficient qualified primary care specialists, and paper-based record system.

With blockchains applying, you will make the first step towards the healthcare institutions digitizing and unifying.

So, the hospitals can share the big data fluently and automate the processes, thus reducing medical error. Consequently, it will greatly boost the medical service efficiency and healthcare system improvement.

Case 2. Drug Counterfeiting

This problem is crucial not only for the pharmaceutical companies’ income but also for the patients who suffered or even have lost their lives because of taking counterfeit medicines.

Blockchain applications can greatly optimize the drug supply by providing relevant information about the medicine and its transaction details. Furthermore, it will help monitor the drug’s availability in any healthcare institution and their certificates and quantity.

Case 3. Medical Research

Nowadays, up to 50% go unreported, and sometimes researchers don’t share their outcomes. This results in the data gap for the requisitioners and can be harmful to patients’ health.

However, by sharing & updating the patients’ treatment results (with their consent), the blockchain recording can benefit the medical research process. That means more fruitful cooperation between the patients and researchers and more correct research data results.

Shaping the Blockchain Future

It goes without saying that blockchains have a great impact on healthcare structure optimization. The various improvements can be noticed with data managing and operating, transactions processing, health records monitoring, etc.

So, the healthcare units upgrade the traditional process performing into a more efficient, distributed worldwide system.

Intellectsoft is always here to help you and your corporation with any complex process optimization and upgrading.

If you are looking for the best option for your business improvement, contact us. Our experts will definitely do detailed research about the topic and provide you with the most beneficial options for your business.

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5 Most Promising Strategies For Financial Software Development in 2021 [Part 2] https://www.intellectsoft.net/blog/financial-software-development-strategies-part-2/ Wed, 25 Nov 2020 10:07:11 +0000 https://www.intellectsoft.net/blog/?p=22473 In the previous article (PART 1), we’ve reviewed three financial software development strategies for 2021: real-life adoption of Big Data and enhanced analytics, changing and...

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In the previous article (PART 1), we’ve reviewed three financial software development strategies for 2021: real-life adoption of Big Data and enhanced analytics, changing and shifting legacy systems, and move to online banking.

In “PART 2”, we’ll keep revealing two more strategies and sharing scientific data, so you can be sure to include all the necessary details when you create your next fintech strategy.

FinTech Software Development 2021

5 Fintech Strategies for 2021: Summary

  1. Real-life adoption of Big Data and enhanced analytics
  2. Changing and shifting legacy systems
  3. Move to online banking
  4. Developing blockchain and platforms
  5. Automatic robotic processes

Blockchain Solutions

Blockchain is among the technologies that shape the world’s future. It’s already the core of numerous innovations and is about to define the digital landscape of 2021 in 4 ways:

  • ICO Launch Support
  • Cryptocurrency operations
  • Smart Contracts
  • Identity Management

2020 Global Blockchain Report by Deloitte shows that blockchain has turned into an integral part of organizational innovation as “a top-five strategic priority” for companies. Among key advantages already offered, these digital solutions contribute to cybersecurity empowerment and the DeFi (decentralized finance) development. In a broader social context, the know-how helps establish sustainable food safety, provide digital identities to impoverished people and refugees, and prevent uncontrolled weapons tracking.

Blockchain Fintech

For businesses, blockchain solutions promise significant facilitation and productivity boost. For example, it helps to trace the lost and previously unnecessary data for accurate decision-making. Also, blockchain is irreplaceable in ownership protection, providing easy-to-track distribution that protects the rights of creators. Finally, the technology shapes the future of transactions, with further development and greater popularity of smart contracts and cryptocurrency operations.

Robotic Process Automation (RPA)

According to McKinsey insights, the adoption of robotics automation technologies has accelerated during the pandemic, especially in processing workflows. In 2021, we expect to witness the growing popularities of these RPA technologies:

  • Account reconciliation,
  • Automated mailers,
  • Monthly account reviews, and
  • Regulatory reporting.

RBA Fintech

In essence, the installation of robots is already a new industrial trend. Even though Hollywood movies tended to dramatize the situation with apocalyptic movies, reality shows that humans and robots work well together. With the robots’ involvement, it’s possible to simultaneously do the job or delegate certain processes and tasks that are better completed if done automated.

The reality of social distancing makes robotic process automation a good solution not to stop manufacturing. Moreover, it can serve as the basis for remote collaborative coding and any other way of automating the routing processes remotely. As another core use case, the RPA industry helps to deal with staff shortages. In particular, it can cover the elementary tasks of entry-level personnel effectively.

The Future of Fintech: How to Make It as Bright as It Seems

Of course, nobody knows the future. We can only make predictions from the current dynamics and prepare for the possible changes based on these forecasts. By taking into account the statistical data from key analytical centers and our experience in the field, we see the future in financial software — with or without Coronavirus, this black swan factor of today.

Fintech Software

To make the most of Fintech opportunities, we recommend picking the IT partner who knows how to help you grow. You can refer to us. At Intellectsoft, we offer a wide list of financial software development services — including online banking, blockchain & cryptocurrencies, digital wallet apps, AI and ML solutions, securities trading automation, and RPA enhancements.

Talk to our experts and get a personalized recommendation on the benefits Fintech can bring to your business!

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Webinar: The Future of FinTech. Insights, Trends, and Use Cases Defining the Industry in 2021 https://www.intellectsoft.net/blog/webinar-future-of-fintech/ Mon, 23 Nov 2020 16:27:32 +0000 https://www.intellectsoft.net/blog/?p=22429 Join the webinar on December 17 at 12 p.m. (ET) as Intellectsoft’s innovation leaders discuss how financial industry executives and visionaries should act now to...

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Join the webinar on December 17 at 12 p.m. (ET) as Intellectsoft’s innovation leaders discuss how financial industry executives and visionaries should act now to grow their businesses using emerging technologies.

FinTech companies and startups’ changing dynamic forces them to be more adaptive to stay afloat or pivot during these difficult times. Financial institutions from all over the world change the way people practice their finance. These are all credited to the growth of new digital trends such as Cryptocurrency, Contactless, Trading.

The upcoming webinar “The Future of FinTech: Insights, Trends, and Use Cases Defining the Industry in 2021” offers fintech visionaries access to the unique resources for accelerating the infusion of digital finance in their business.

Throughout the live 45-minute talk, our top minds will develop a robust digital fintech blueprint for the financial companies, tapping into Intellectsoft’s IT expertise and know-how of the fintech sector.

Register Now

In this webinar, you’ll hear from industry experts who will discuss five promising trends shaping the fintech industry in 2021, including:

  • Online banking
  • Mobile wallets
  • Cryptocurrency and blockchain
  • Artificial intelligence and machine learning
  • Trading and securities

The webinar also reveals never-before-seen use cases of emerging technologies for digital finance and generates a common language for accelerated collaboration across the executive’s organizations. Participants explore a strategic overview of real-life solutions application, leaving with a strategic roadmap that ensures sustainability across all the stakeholders.

Emerging-FinTech-Trends

Emerging FinTech trends that are most likely to impact fintech businesses in 2021

Learning Outcomes Include: 

  • Exploring global fintech trends every leader should look out for in 2021
  • Revealing how to make your fintech business stand out in the post-digital world
  • Discovering today’s featured examples of Intellectsoft clients’ technology solutions that can help you provide better and more efficient services
  • Discussing how to evolve in 2021 using emerging technologies and more efficient solutions

Meet Your Hosts for the Webinar: 

FinTech-Webinar-Speakers

After the webinar, all participants will have a chance to discuss the topic with our experts in a Q&A session.

Click here to sign up and learn more about the webinar.

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Blockchain in Modern Healthcare. Adopting Real Cases by 2021 https://www.intellectsoft.net/blog/blockchain-in-healthcare-industry-real-cases/ Tue, 06 Oct 2020 13:46:58 +0000 https://www.intellectsoft.net/blog/?p=22185 Blockchain has proved to be a disruptive technology that will help enterprises transition to optimization and enhanced security. A blockchain survey that PwC conducted in...

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Blockchain has proved to be a disruptive technology that will help enterprises transition to optimization and enhanced security. A blockchain survey that PwC conducted in 2018 among 600 executives found that 84% of the respondents’ organizations are actively involved with distributed ledgers.

Blockchain in Modern Healthcare 2021

How mature is blockchain in healthcare, and what are the barriers to adoption? Blockchain for healthcare ranks as the number four industry of interest. Moreover, the International Association for Trusted Blockchain Applications (INATBA) creation allowed engaging all stakeholders in a practical discussion on blockchain solutions for health.

Ways Blockchain Is Taking Over the Modern Healthcare Industry

How Will Blockchain Affect the Cost of Healthcare?

Master Patient Index and Cost per transaction. There is an overwhelming amount of duplicated data, which translates into additional storage cost. Furthermore, over 50 different electronic healthcare record (EHR) software systems operate in various hospitals, sometimes in the same city.

MedRec by the MIT team, for example, is offering a transparent and accessible view of medical history. Their project runs on the Ethereum blockchain and is currently under development in partnership with a newly-established Healthcare Information Technology Center in Israel. Simultaneously, it is running tests of a data set from Beth Israel Deaconess Medical Center.

Blockchain in Modern Healthcare Industry

Taken from MedRec

What Healthcare Data Should Be Put on the Blockchain?

Notably, not all information should be stored within the blockchain, but a distributed ledger can help manage the data more transparently and securely. For instance, IBM is disrupting veterinary medicine by allowing to create and store USDA certificates on the blockchain.

Apart from certificates, there can be proofs of ownership and timestamps of environment conditions, so critical for logistics in the pharmaceutical field. IBM is also working on this in partnership with KPMG, Merck, and FDA.

Finally, mass-market gadgets like smartwatches and fitness trackers can track patients’ state of health. Connecting them with EHRs throughout a lifetime makes it more efficient for the insurance industry to evaluate risks and calculate premiums.

How Has COVID-19 Pushed for Blockchain Adoption?

McKinsey has reported that the COVID-19 pandemic had accelerated telemedicine usage, rising from 11% to 46% in the US consumer adoption. According to them, around $250 billion of current US spending on healthcare could be virtualized.

Gartner reports that healthcare blockchain use cases include a digital asset market amid record-keeping and increasing efficiency. Learn how the Ocean Protocol has aided governments to collect and interpret critical data for improving healthcare.

How has COVID-19 pushed for blockchain adoption

X-Ray vision by the Ocean Protocol

Will Patients Own their Data?

To say that data access will improve is an underestimation. Having full ownership over your medical data will be more user-friendly and less time-consuming. A recent case is an EU-funded project MyHealthMyData, which is exploring how sensitive medical data is shared.

How will the interaction with doctors be affected? Taken the rise of telehealth, there will often be no need to interact with a doctor to access personal data. Moreover, blockchain will improve healthcare with its key features.

Will patients own their data

An excerpt from the McKinsey report

Adopting Blockchain in Healthcare

Privacy and Security

With regulations like GDPR and HIPAA, patient privacy is not optional but a default. Organizations that operate with identifier and health information – hence, protected health information (PHI) – can leverage blockchain for such properties as

  • Confidentiality
  • Integrity
  • Availability

Performance and Interoperability

Current healthcare interoperability standards – HIE (Health Information Exchange) and HL7 FHIR (Fast Health Interoperability Resources) – can be used at full potential when paired with customizable blockchain frameworks like Hyperledger. They show impressive throughput and scalability when dealing with lightweight metadata, audit, and transaction information.

Deloitte argues that smart contracts can assist with mitigating inconsistent rules and permissions. These contracts are self-executable on blockchain and can automate and standardize the PHI exchange while providing distributed secure access.

How to Deploy Blockchain?

Healthcare legacy systems urge for an extensive infrastructure transition. There are numerous opportunities, as well as challenges. We, at Intellectsoft, empower companies that are looking for innovative solutions.

One way to start with blockchain for healthcare is to choose the BaaS model. Another option is to deploy its network to collaborate with multiple partners and improve medical information sharing between data owners and service providers.

Talk to our experts and find out more about the differences and how your organization can start benefiting from day one.

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10 Healthcare Technology Trends to Watch in 2021 https://www.intellectsoft.net/blog/10-healthcare-technology-trends-to-watch/ https://www.intellectsoft.net/blog/10-healthcare-technology-trends-to-watch/#respond Tue, 19 May 2020 16:17:34 +0000 https://www.intellectsoft.net/blog/?p=20286 Modern technologies spread over various industries and start to reshape the traditional model of healthcare. Technology trends in the healthcare industry show prominent potential and...

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Modern technologies spread over various industries and start to reshape the traditional model of healthcare. Technology trends in the healthcare industry show prominent potential and have numerous advantages both for medical specialists and patients.

Worldwide pandemic has shown us that countries and their authorities around the globe have to pay more attention and invest more in healthcare IT solutions, the development and enhancement of the medical field.

Top 10 Technology Trends in Healthcare

Nowadays, we experience digital transformation in numerous industries, and healthcare is not an exception to this process. The implementation of available tools and solutions has given rise for several healthcare technology trends among which the following ones:

  1. Telemedicine
  2. Internet of Medical Things
  3. Cloud computing
  4. AI/ML
  5. AR
  6. VR
  7. Chatbots
  8. Blockchain
  9. Data science
  10. EHR

Although the process of transformation has only started, the number of benefits they have will change the future of the healthcare field by reducing the costs, giving better diagnosis results, making it easier to get treatment in remote areas, saving time, etc.

Emerging Healthcare Technology Trends and Their Deployment

 Worldwide pandemic has shown us that countries all around the world should pay more attention and invest more in the development and enhancement of the healthcare environment. Making it better means the prevention of severe problems and situations like this one.

Deployment of all the latest technology trends in the healthcare industry can significantly change the image of the field we know today. The enhancement will lead to thousands of saved lives in emergencies.

Intellectsoft helps organizations and companies across various industries, including healthcare, to implement and use technologies for the sake of human life. If you have a revolutionary idea in mind that can help people fight diseases, talk to our experts, and learn more about the topic. Our team of professionals can turn your idea into reality, and together we can make this world a better place.

Telemedicine Trends: Remote Treatment

Telemedicine is a remote diagnosis and treatment of patients using telecommunication technologies as given by the World Health Organization (the WHO) in the 2010 report on eHealth. The use of cutting edge telemedicine trends is especially useful in areas that have limited or no developed infrastructure.

telemedicine healthcare

For instance, locals in Alaska recognized two decades ago that some villages do not have proper access to healthcare services, and there are no doctors or practicing nurses. Thus, they tried to bring telemedicine trends into practice and bridged patients with doctors or practicing nurses with specialists who can help locals get high-quality treatment.

Alaska Native Tribal Health Consortium has successfully used this technology since 2001, and now there is no need to go on a long journey when it is unnecessary. Trends in telemedicine that have already been applied have given a chance for ship crews to get on-board treatment. Maritime doctors in Alaska are already treating sailors using telehealth platforms and show excellent results.

Trends in telemedicine also show high potential for education and sharing knowledge between developed and developing countries, as they bring together specialists from different countries.

Internet of Medical Things Trends: Connected Wearables

The Internet of Medical Things is another trend in healthcare. It is the collection of medical and wearable devices that connect to healthcare IT systems through online computer networks.

IoMT healthcare

The Internet of things in medical devices gives a chance to take a number of common medical measurements like temperature, blood pressure, glucose level, heart rate, etc. Internet of Medical Things includes such wearables and devices as

  • ECG,
  • EKG monitors,
  • smart beds,
  • glucose monitors,
  • connected inhalers, etc.

Companies like Philips offer systems like Patient Monitoring to help specialists stay connected with their patients and provide on-time treatment or assign the right practitioner to take care of a particular case. Another example is Dexcom G5 that provides real-time glucose readings for patients with 1 and 2 types of diabetes every five minutes.

This technology helps doctors be aware of the current state of the patients, analyze collected data better, keep all the records, and stay connected 24/7.

How Is Cloud Computing Used in Healthcare?

Cloud computing in healthcare offers different public, private and hybrid platforms that allow easy file-sharing of any size. It also gives an opportunity for hospitals or healthcare organizations to build a secure infrastructure for keeping records. The technology also helps to make consultations easier and more convenient as they can be video- or text-based.

cloud computing healthcare

Five Benefits of Cloud Computing in Healthcare

Cloud computing in the healthcare industry brings several benefits that enhance the medical sphere. We have distinguished the top five ones:

  • easy and quick accessibility as the data is stored in the cloud and can be reached anytime from any device;
  • cost-effective (requires fewer investments than the development of hardware);
  • makes data analyzes more efficient;
  • facilitates tracking of patient’s state and recovery process;
  • scalable — makes it easier for healthcare providers to increase or decrease the space for data storage, depending on the patient’s flow.

Cloud Computing in Healthcare: Examples

Due to its benefits and advantages, cloud computing in healthcare started to be widely used and implemented into IT systems of hospitals and health organizations. For example, IBM has created a cloud-based application, “Collaborative Care Solution,” that helps to accelerate healthcare management.

Companies like Microsoft Azure, IBM Cloud, Dell offer cloud computing platforms that have a high level of security and keep critical data protected. GE Healthcare that runs on Amazon EC2, provides medical imaging tools and diagnostic imaging agents. It transforms collected information from medical devices into valuable patient data and makes it easy to view, process, and share images and patient cases.

What are Cloud Computing Risks in Healthcare?

 Among the top concerns of cloud computing in the healthcare industry are security, privacy, and system downtimes.

Personal patient’s data is tentative and requires a high level of security of a cloud-based platform that will help to protect it from external threats. For example, blockchain technology can be used to ensure security measures and keep stored data protected.

System downtimes can be prevented at the initial stage of app development, knowing possible failures, and having back-up plans on resolving the issues will help organizations to overcome downtimes of the system.

As for privacy matters, healthcare businesses should choose a reliable cloud provider who acts according to the rules and regulations stated by HIPAA of 1996.

How Is AR Being Used in Healthcare?

AR in healthcare becomes more and more applied across the industry. The technology can be used for educational purposes as it allows to have a visual presentation of human body organs.

AI healthcare

AR in healthcare makes it possible for doctors to diagnose symptoms more precisely when patients cannot provide detailed information. It also allows doctors to be more illustrative when explaining new treatment or to show patients how drugs will influence their body in an interactive way.

For instance, AccuVein is a vein visualization device that helps professionals find the patient’s veins for blood draws easier. Another example of AR in healthcare is EchoPixel is a medical visualization software platform that depicts human organs in open space. It can be used as a pre-surgery software to simulate and evaluate surgical treatment options.

Innovative Ways to Use VR in Healthcare

Simulated environments have proven to be very helpful both for patients and healthcare professionals. For this reason, VR in healthcare is becoming widely used as it gives access to visual experiences and activities that are impossible in reality, thus helping doctors to provide better treatment to their patients.

VR in healthcare helps with the planning of complicated surgeries, improves doctor skills during professional training, motivates users to exercise, and helps with emotional health treatment.

VR healthcare

For example, Neuro Rehab VR develops VR training exercises that suit the individual needs of the patient and make the recovery process more enjoyable and engaging. Another case of VR usage in healthcare is a project by the students of the University of New England. The project aims to show young medical students what it is like to be an older person and help them develop empathy.

AI in Healthcare: Its Benefits

AI in healthcare has great potential in reshaping and enhancing the industry and bringing to the next level. Empowered with human-like processing and analytical abilities, AI  in healthcare can improve the speed of decision-making and make the diagnosis process more accurate, as well as limit the number of mistakes. Benefits of AI in healthcare include task automation, big data analysis, delivery of better healthcare faster.

The future of AI in healthcare means better medical outcomes, advanced treatment, and more patient engagement in the process. For example, PathAI technology helps doctors to reduce errors in cancer diagnoses and develops methods for individualized medical treatment. Enlitic develops tools based on AI to advance medical diagnostics by analyzing unstructured medical records and giving doctors better insights on the patient’s current state and needs.

Chatbots in Healthcare: Alternative to Human Workforce

Chatbots in healthcare are alternatives to hospital administrators, as they can easily collect appointment requests and schedule them. This technology can also be used as a medical consultant and answer questions regarding health conditions.

This is very useful as nowadays, we can find numerous unreliable resources on the Internet and come up with the wrong conclusions, so it’s better to have trustful support that can help patients instantly.

chatbots healthcare

OneRemission is one of the examples of chatbots in the healthcare industry. Its chatbot helps those who fight against cancer by providing the list of diets, exercises, and post-cancer practices. Florence is another great example of chatbots in the healthcare industry or better to say “a personal nurse” who reminds its patients to take pills, helps to find the nearest doctor’s office, and tracks the user’s health state (like body weight, mood, period, etc.).

Data Science in Healthcare: Taking Analysis to the Next Level

Healthcare data science can revolutionize the industry together with the other available tools and solutions. Data science and healthcare are inseparable as medical records contain useful information that can be analyzed and used to prevent diseases, create a better treatment, and help discover new drugs.

Data science healthcare

Healthcare data science solutions gather information through wearables, monitor, and help to prevent health problems. One of the healthcare data science projects is OASIS that aims to give the scientific community free access to neuroimaging data sets of the brain. One more example is BERG Health; the company analyzes biological samples to reshape the cancer medical market.

Blockchain in Healthcare: Security and Accessibility

Blockchain in healthcare is another trend that helps to enforce the industry with secure platforms and facilitate data access. Blockchain in healthcare today allows patients to use a public-private key and decide who will be able to view their personal medical records or invite a specialist via a system to give consultation regarding health issues.

Blockchain Healthcare Use Cases

Blockchain technology in healthcare has been incorporated into different applications and systems like BurstIQ that help companies to improve the sharing and usage of medical data. Another example of the utilization of blockchain in healthcare is Factom that aims to store digital health records securely.

Blockchain healthcare

Electronic Healthcare Records (EHR) in the Healthcare Industry

Medical records of the patients are usually stored in forms like paper, audio, or video and contain information like patient ID, diagnoses, treatment, laboratory results, surgeries, etc. Electronic Healthcare Records (EHR) software helps to store this data electronically and is superior to paper records as they do not deteriorate, could not be lost, and do not require physical space.

For example, Amrita Medical Solutions serves critical access and rural hospitals. The company’s web-based system provides customized billing and 24/7 EHR tech support. CGI is another of the kind and offers health systems with EHR solutions designed to enable more accurate and faster diagnoses.

In a Nutshell

Healthcare technology trends help to reshape and enhance the industry, and what is more, they bring several advantages both for medical professionals and patients. Although the process is rather slow, still more and more hospitals and health organizations acquire cutting edge technologies and solutions to make their services better.

Combined, the healthcare field and IT industry are showing astonishing results and help thousands of people cope with diseases faster, more comfortably, and more effectively. We experience a significant change that once was only possible in Sci-Fi fiction.

This pandemic shapes new social norms and drives new social rules that humanity should get prepared for starting today. We, at Intellectsoft, empower companies and their workforces with innovation services and approaches to help them survive during these times. Are you and your organization looking for some?

Talk to our experts and find out more about the topic and how your business can start benefiting from it today!

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State of Cryptocurrencies in 2020: Post-Pandemic Report https://www.intellectsoft.net/blog/state-of-cryptocurrencies-in-2020-post-pandemic-report/ https://www.intellectsoft.net/blog/state-of-cryptocurrencies-in-2020-post-pandemic-report/#respond Fri, 15 May 2020 06:29:03 +0000 https://www.intellectsoft.net/blog/?p=20235 Earlier we had reviewed digital trends for 2020, and Intellectsoft Blockchain Lab shared expert expectations for the blockchain industry. Now, the time has come to...

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Earlier we had reviewed digital trends for 2020, and Intellectsoft Blockchain Lab shared expert expectations for the blockchain industry. Now, the time has come to revisit some milestones with special attention to crypto assets. Importantly, we focused on several factors to evaluate how ripe the market is:

  • Technological progress;
  • Number of users;
  • Number of transactions.

Cryptocurrencies in 2020

 

The Year 2020 is a Crash Test for All Assets

The current crisis has made significant ripple effects across industries. The stock market went down 30%, gold and bitcoin plummeted in tandem, even oil traded for a negative price. The market has since shown a surprisingly fast rebound. Notably, cryptocurrencies increased in value substantially, too.

TOP Cryptocurrencies in 2020

Bitcoin

On May 11th, BTC reward for finding a block dropped another 50%, from 12.5 to 6.25 BTC. Since this approach to emission is a key characteristic of the PoW algorithm, there was enough excitement generated around the “halving” event. The price kept climbing, moving the entire market up until the event took place.

However, we are interested in a more meaningful approach to evaluating cryptocurrencies. Thus, we refer to the readiness of solutions for privacy, speed and scalability when mentioning technological progress. According to the Gartner chart, the industry is transitioning to the plateau of productivity through the slope of enlightenment.

Hype Cycle for Blockchain Business

Gartner, 2019

Also, today Bitcoin has 33 million addresses with around 1 million daily active users; over 10,000 nodes support the network. While slow in development, Bitcoin is the most popular and supported crypto asset with the potential to store vital information, like sidechain transactions or real estate ownership.

Ethereum

In 2017, there was a promise from ETH founder Vitalik Buterin to solve the scalability problem. Its biggest hope — the Plasma — failed to deliver on promises. Nonetheless, the amount of addresses is steadily increasing towards 100 million, with the majority of blockchain applications running on the Ethereum blockchain.

Additionally, various teams received a grant from the Ethereum Foundation to continue the quest of improving the protocol. For instance, zkSync by Matter Labs is looking to enable zero-knowledge proofs on the second-layer protocol while allowing cut-price fees for transactions. Still, Ethereum has a vast number of platform competitors:

OnChainFX by Messari: platforms

OnChainFX by Messari: platforms as of May 2020

ZCash

ZCash and Monero remain the leading privacy cryptocurrencies. Despite their infamous connection to hackers, project communities thrive: exchanges like Coinbase Pro, Huobi and Hotbit listed these coins; Binance launched ZEC/USDT and XMR/USDT futures, and numerous live streams and updates took place in the last six months.

What’s more important, there is a growing usage of ZEC. People use it for commerce (39,000 locations available), support charities (Zcash has reached over 60,000 ID-verified recipients in Venezuela alone), and even earn this currency via learning (see Coinbase Earn).

Tether (USDT) and other stablecoins

OnChainFX by Messari: stablecoins

OnChainFX by Messari: stablecoins as of May 2020

De facto Tether (USDT) is the digital dollar. Citizens of developing countries are using this stablecoin amid bitcoin during local crises to protect their savings. Tether has also replaced Ripple (XRP) from the third position in market capitalization. Although posing controversies, stablecoins are critical to crypto-economics as people use them for moving value across borders and trading on exchanges.

Dapps and specialized projects

Cryptomiso, number of commits for the past half-year

Cryptomiso, number of commits for the past half-year

Chainlink, 0x, Basic Attention Token, and Augur remain the most active projects in terms of development. Overall, there are over 5,000 projects with 90% of them being neglected. Nevertheless, 16 ICOs ended this year with 39 coming soon, according to ICOdrops.

People had been anticipating a public release of two secretive projects: Telegram Open Network (TON) and Calibra by Telegram and Facebook respectively. Their leaders attracted massive investments and partnerships hoping to use this advantage before the SEC and pretend “too big to fail.” Unfortunately, the SEC sensed a threat to national security in the companies’ stable currencies: GRAM and Libra. As a result, Facebook froze the project and TON’s visionary Pavel Durov publicly accepted TON’s defeat.

Exchanges are a Lucrative Business

In 2017-2019 exchanges popped up en masse. However, frequent hacker attacks or a fraud took many out of business. There are now 270 exchanges and their branches that traded over $100,000 in cryptocurrencies in the last 30 days. They offer between 1 and 826 trading pairs. Only a handful of companies are able to keep their reputation clean and grow their audience globally.

The largest industry players in terms of liquidity volume are the following:

  • Bitfinex ($197,948,966 in volume, 24h);
  • Coinbase Pro ($464,774,254 in volume, 24h);
  • Huobi Global ($1,021,997,618 in volume, 24h);
  • Binance ($7,456,040,905 in volume, 24h);
  • OKEx ($3,357,245,954 in volume, 24h).

OnChainFX by Messari: exchange tokens

OnChainFX by Messari: exchange tokens as of May 2020

Interestingly, Binance and Coinbase keep stretching their reach far beyond trading. They have launched services like custodial and non-custodial wallets, digital identity, digital securities (DSO) and decentralized exchange (DEX), crypto lending, mining pools, savings and debit card, a startup incubator and venture investment division. Having set security as a number one priority, these titans have cemented a solid foundation for the further development and global expansion.

Today, there are 15+ million Binance users in 180+ countries; the team operates in 40+ countries and keeps expanding a number of its communities. There are 30+ million Coinbase accounts from 102 countries, and it is still a humble number compared to the company’s ambition of reaching 5 billion people. Binance issued own token called BNB and Coinbase has its stablecoin called USDC.

Conclusion

One may have forgotten about the hot topic of the past three years. Indeed, the biggest projects like TON and Libra stumbled upon strong resistance from the financial system. Nonetheless, crypto assets signal their readiness for mass adoption. In spite of the COVID-19 crisis, people didn’t leave the market; quite the opposite — people bought more crypto as it is much easier and accessible than even two years ago. There are plenty of user-friendly interfaces to interact with them, and exchanges have become omnipresent and powerful hubs for it. In fact, it is an inviting opportunity to introduce your crypto solution before the next buzz.

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Digital Disruption: The Industries’ Way of Survival During the COVID-19 Crisis https://www.intellectsoft.net/blog/digital-disruption-the-industries-way-of-survival-during-the-covid-19-crisis/ https://www.intellectsoft.net/blog/digital-disruption-the-industries-way-of-survival-during-the-covid-19-crisis/#respond Wed, 15 Apr 2020 20:26:24 +0000 https://www.intellectsoft.net/blog/?p=19707 The business impact of the COVID-19 outbreak on industries across the world is now profound. Leaders and CIOs should rev up their digital business strategies...

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The business impact of the COVID-19 outbreak on industries across the world is now profound. Leaders and CIOs should rev up their digital business strategies and position themselves for growth when the pandemic subsides. How exactly should leaders manage this impact and get the most out of opportunities? Here’s our answer.

Summary:

  1. Healthcare
  2. E-commerce and Online Shopping
  3. Entertainment
  4. Restaurants and Food delivery
  5. IT & Tech Industry
  6. Construction
  7. Hospitality
  8. FinTech
  9. Sensing and Shaping the Post-COVID Era

Today, for the global sectors, COVID-19 presents two challenges: largely idled sectors disrupting trade and reduced demand from consumers. A few examples to consider, Chile is reeling from reduced copper demand. Germany — from auto parts shortage.

In this article, we examine how different industries react to business and economic turbulence caused by the novel pandemic through innovation and digital capabilities. We discover this through the example of 8 industries that try to win over the battle using digital and innovation capabilities.

Healthcare

As each industry emerges from its acute response phase, many will find that they are entering a “new normal.” Expect the way healthcare is practiced and marketed to be no different.

Beyond the negative impact of a traditional economic downturn, COVID-19 presents additional challenges — fear from the virus itself, collective grief, prolonged physical distancing, and associated social isolation — that will compound the impact on our collective health.

stress Covid

Reported signs of distress related to COVID-19 in the US.

As the way healthcare is practiced evolves, so too will the environment and platforms through which that care is delivered. There will be new needs that emerge; new content will be needed, in new formats, manifesting in new marketing assets.

Digital Transformation in Healthcare and Other Solutions

There are three areas that healthcare marketing leaders should focus on, as the impact on their business and the subsequent need to adapt will be significant:

  • Telehealth

The acceptance and utilization of telehealth services within the US were already on a sharp incline before the COVID-19 crisis erupted globally.  Since then, medical and municipal leaders are leveraging the platform as a tool in combating the spread of COVID-19, accelerating adoption in the process.

From a Payer perspective, CVS Health, Aetna, Cigna, and United Health are just a few of the payer organizations recommending patients move to virtual care – going so far as to waive copays for utilizing the service.

Consumers are showing increased interest as well, with SEMRush reporting a 146.15% increase in searches for “in-home doctor visits” and a 53.97% increase in “in-home medical care” searches.

  • Urgent care

Urgent Care Centers are quickly becoming the front door in a person’s treatment journey.  A study from the Urgent Care Association found that a median of 35% of patients utilizing UCCs do not have primary care physicians, reflecting the fact that Healthcare is shifting to much more of an on-demand service. Medicare and Medicaid patients made up almost 27% of UCC patients in 2018, confirming that the shift is not driven only by the young or affluent.

The organization is flanking the physical services with digital efforts, with  almost 30% of the landing pages on CVS.com Minute Clinic specific. Not to be outdone, Walmart launched the first of its augmented health facilities in September 2019.

  • Almost everything goes online

Medical conferences and congresses are a huge priority for companies in the Health sector. These events are valued by commercial organizations, advocacy groups, and healthcare professionals as key opportunities for medical education, peer-to-peer engagement, and the release of official study data.

While some of those activities have been digitally distributed in parallel, a vast majority of that activity is face-to-face. The COVID-19 crisis is forcing digital transformation in IT solutions for healthcare industry to take new turns.

Intellectsoft Healthcare Solutions

Since healthcare and economic environments force medical experts to take extra shifts, this greatly affects their own quality and safety of life.

The idea behind Intellectsoft’s solution was to empower medical professionals with a simple tool that gives them flexibility, control, and more. We created an on-demand healthcare staffing solution consisting of two parts:

  • iOS and Android app with an Uber-like feel (for the Nurse role);
  • Web Admin Panel (for Hospital Administrator or Security Supervisor role).

Some of the most significant features included there are a nurse and hospital management, shift management, notification center, data export, etc. Solutions of this kind can be a major stride within the current time frames because they help doctors stay focused on more essential things and certain patients with reaching for treatments.

As consumers and organizations have no other choice, the COVID-19 crisis is accelerating the utilization of digital platforms. While there have been financial, behavioral, and attitudinal roadblocks to adoption in the past, the need to overcome the crisis is superseding those roadblocks and increases the number of first-time users.

E-commerce and Online Shopping

Today, as B2B digital transformation statistics say, online shopping is the fastest-growing slice of the pie, dominating the scene and continuing to invest in digital capabilities.

Traditional, smaller players are also eyeing the online scene. Many traditional small markets have taken to online channels to hawk products, conduct online auctions, and even to carry out customer relation-building, for example, passing tips on how to prepare dishes using their products.

However, most authorities are warning organizations to prepare for the long haul. Virtually every company involved in global trade feels the impact.

Digital Transformation in B2B E-commerce

Digitalization had swiftly come into B2B E-commerce sectors a long time ago. But since recent times the situation has drastically changed, the technologies and trends have changed too. Although some things remain untouchable. Still, most of the E-commerce sales are made through mobile devices (73%). Progressive Web App (PWA), with its native-app-like experience, is also here to stay.

Artificial intelligence, machine learning, personalized customer experience, and predefined analytics — all complement an evolution of B2B consumerization. Data remains the primary fuel for accelerating the development of any organization involved in sales. Focusing on eternal questions: what data to collect and how to process it effectively remains unsolved even today. 

social distancing

In response to social distancing, many businesses will make their E-commerce operations a key priority.

Solutions

Here is what we suggest you can do right now to mitigate the impact of coronavirus on your E-commerce business:

  • Even as early digitalization investments are paying off, the current inability to fulfill delivery of online purchases suggests digitization efforts by businesses have only been focused at the customer-facing end. Supermarket chains should consider integrating their online shopping platforms with the stock-holding information of their physical branches.
  • COVID-19 may accelerate the growth of the online grocery sector. People did not just flock to physical supermarkets, but also loaded virtual carts with groceries from online platforms. With government directives to allow workers to work-from-home and to avoid non-essential trips to shopping malls, this trend of online shopping is likely to persist.
  • Another possibility is for online shopping platforms to partner with businesses that specialize in delivery fulfillment such as UberEats, Grab, Glovo, and Bolt Food. B2B digital transformation trends are another milestone companies should consider today.

Intellectsoft Solutions in E-commerce

Since 2012, we’ve specialized in custom E-commerce application development, building E-commerce platforms dedicated to client’s needs or modify existing solutions to help scale-up businesses. A multi-category E-commerce platform based on digital tokens is one of the most significant solutions we’ve developed before.

The solution includes a number of software systems released atop of the blockchain network to allow for a seamless experience in different stores. Multiple stores built on top of a shared blockchain network. Merchants can open their account without any extra effort and start selling goods or services for internal cryptocurrency. Customers can securely buy, transfer, and exchange online and offline goods while receiving loyalty points for future purchases.

Get in touch with our top minds to find out how your business can start benefiting from our innovative solution today!

Entertainment

Around the world, COVID-19 is having a marked impact on media supply, consumption, and advertising. Demand for content-streamed, live, and multi-layered — is skyrocketing while new content creation has been largely turned off.

Since cinema and amusement parks across the globe are all shut down for uncertain times, thousands of entertainment organizations suffer formidable losses and fail to receive any kind of income. The outbreak triggered online entertainment and how some companies are finding ways to engage differently with consumers and the new reality.

Netflix home

Digital Transformation in Entertainment

  • Demand for all forms of media — TV programs, short-form video, music streaming, and online gaming, particularly in geographies currently under stay-home instructions, has surged. Digital transformation in entertainment is expecting more new turns in the foreseen future.
  • The supply of new content may be limited to a few weeks for some formats (e.g., daytime dramas). New TV series currently being launched were completed prior to production sets shutting down.
  • Network resiliency and capacity continues to be a focus, as the demand for content surges. In the European Union, streaming platforms are reducing video quality to ensure networks are not overwhelmed and that customers can still view content.
  • While sports companies come to terms with a wave of cancellations, many are seeking new ways to reach their customers digitally. Many are looking to eSports or online simulated events to provide content to fans, with even professional athletes engaging in eSports competitions.
  • Musicians are going online and relying on streaming platforms as live shows are canceled.

Intellectsoft Solutions in Entertainment

Our partnerships with comprehensive streaming TV, film, and sports apps and websites have brought our clients and us valuable experience and knowledge of this industry.

Our solution was a cloud-based, highly scalable elastic platform with advanced search and ingestion layers functionality to support a multi-million users base with a steep growth curve. Among the most significant benefits our client got were:

  • Cloud scalability and elasticity;
  • Fast users growth potential;
  • Streamlined rich client application.

Restaurants and Food delivery

Despite some concerns, food delivery companies gain their momentum and become a popular option as people practice social distancing. It’s hard to pinpoint exactly how much growth there has been in this sector, but higher demand has led to higher pricing in some areas. What more to expect?

Digital Transformation in Food Industry

Uber, for example, recently provided Uber-only drivers with information on adding Uber Eats food deliveries to their services. Within the first week, around 15% of Uber drivers had completed their first food delivery.

Fine dining establishments, small-town restaurants, and fast foods are now switching to offer delivery services to their customers. At the same time, restaurants that did not previously offer take-outs are now considering this option as never before. Some restaurants choose a third-party delivery service to partner with, and each offer comes with unique benefits.

Uber eats Covid

Uber Eats and Deliveroo, among others, have launched contactless “leave at your door service” to help drivers and customers follow social distancing and quarantine rules.

In addition to understanding already in place strict food hygiene standards, consumers may also be interested to learn if the businesses have:

  • New practices for social distancing in the kitchen or during delivery pickups;
  • Policy for staff members who display symptoms of COVID-19;
  • Changes in food delivery guidelines, such as containers that allow for easier disinfection or better customer experience.

Though it is uncertain where the digital transformation in food industry and the delivery trend will go in the post-COVID-19 era, many businesses are working as hard as they can to ensure they meet consumers’ expectations and remain relevant by providing an excellent service.

IT & Tech Industry

The effects of COVID-19 and are having a significant impact on the technology sector, too. However, the disruption has caused reevaluation on organizations’ business continuity plans (BCPs) as well as the acceleration of remote operations and online meetings. Let’s dive in to see what has changed more and what solutions organizations appeal to remain afloat.

Digital Transformation in IT and Other Solutions

  • Companies with remote-working technologies already see increased demand as organizations accelerate their remote-working capabilities.
  • Security software will see third-order benefits from a growing remote workforce. Organizations race to secure endpoints, cloud-based tools, log management, and VPNs. So, IT spending on security software will increase too.

home teacher

  • Due to enhanced remote work scenarios, IT digital transformation will play a larger role in future BCPs. Thus, CIOs and senior management will need to ensure a resilient, secure network, disaster recovery systems, and more devices for the ones working remotely.
  • The need for ever-faster access to data and automation will drive the focus on network equipment and communications, speeding up 5G network and equipment introduction.
  • An increase in the use of tele- and video-conferencing software as more companies encourage employees to commute.

Intellectsoft Business Continuity As Crisis Response

As a part of our Business Continuity Plan, within a couple of days, the global Intellectsoft team organized the smooth transition to remote operation without affecting any core systems and business processes to operate as usual during this period.

As we are always fully committed to continue providing our customers and partners with the products and services they depend on, our senior leadership team remains vigilant and is monitoring the situation in real-time to respond rapidly to continuous change.

Construction

Today, the most vulnerable industries are those lacking digitalization and tech maturity. The construction industry is one of them.

Creating $1.3 trillion worth of structures each year only in the USA, the construction industry remains one of the most under-digitized industrial sectors. Longer-term construction companies across the globe will have to contend with decreased demand as governments face rising deficits, and residential and commercial projects are dampened by unemployment and low GDP growth.

To stay one step ahead of the crisis, the sector requires a different approach to the overall strategy. Digital transformation in construction industry is a burning topic for both — senior management and government. What are the solutions construction companies have today?

Solutions

Today, key questions executives and boards should be asking are: do we need to rethink our company’s digital strategy to remain financially solvent, and how can we use technology to gain operational leverage. And the digital transformation in the construction industry becomes inevitable.

construction Covid

The importance of transformation in different types of construction departments.

Digital Transformation Construction Industry Solutions

The construction giant’s partnership with Intellectsoft has brought us tremendous experience and practical knowledge of this area. We have witnessed how modern technology could transform and improve further processes. It also carried the customer over to the next business development stage, ensuring the company’s end-to-end digital transformation.

We hope to see more and more construction companies implement innovations and disrupt digital transformation in the future, such as:

  • Scheduling and resource management system & real-time reporting platform;
  • Asset tracking and management system;
  • Vendor ecosystem & compliance solution;
  • Decision-making dashboard based on Big Data analytics.

Join us at our upcoming Construction webinar hosted by industry top minds on Thursday, April 23, at 12 p.m. Eastern time. 

Register for Webinar

Hospitality

Hospitality is taking proactive financial steps to mitigate the huge impact. It’s obvious today, both revenue and supply chains will be affected the most. Hotels, restaurants, theme parks, cinemas all went silent. The entire disruptive effect of the hospitality industry will have a significant, tremendous impact on the global hospitality industry and economy. And there is a question hangs heavy in the air — can digital transformation in hospitality industry change the rule of the game?

Solutions

Despite this, hospitality shows its maturity level: in working together, showing their true hospitality commitments in helping out our society where they can. Technologies like artificial intelligence, big data, connected devices, virtual and augmented realities are shaping the hospitality industry as we speak.

hospitality Covid

Only during the last two decades dozens of industry disruptors, such as Airbnb, Skyscanner, and TripAdvisor, have appeared on the market. Companies and organizations are expected to get out of the crisis more digitally mature, and those ones who find enough strength to focus on digitalization — are going to win the race. Here are some of the steps to consider today:

  • “We may be apart, but we’ll get through this together,” says Airbnb experts introducing 50 new online experiences with unique activities for their customers. The home-sharing platform curates free online experiences to inspire people and stay afloat.
  • Smart automation confidently moved into the industry through the Internet of Things technology. It has improved not only the convenience and comfort standards for clients but also reduced costs for businesses and organizations.
  • Robots that handle food preparation and delivery, predictive analytics, and cloud storage — are the next big moves for automation in the industry.

While the COVID-19 shutdown has brought the industry to a standstill, it is also an opportunity for the companies to reevaluate their digital strategies and map out the right path ahead.

Intellectsoft Digital Transformation in Hospitality

From ordering concierge services in one tap to booking golf courses in less than a minute, our expertise in the Hospitality industry has an extensive history. Despite COVID-19, consumers continue to demand improved solutions and unique experiences. However, today the lockdown hit a stop button for most of the industry players.

During our long-term partnership with some of the key market players, we’ve witnessed that digital transformation remains one of the key drivers of industry growth today. Here are some of the solutions we’re proud to design for our clients:

  • Turnkey solutions for the entire hotel;
  • Internet of Things ecosystem that connects all amenities and guest services;
  • Created an app that adapts to suit type;
  • Comprehensive IT audit for software systems;
  • Streamlined system, eliminating bugs, and making necessary improvements.

FinTech

Digital-only becomes the new industry norm in financial services, greatly accelerating a trend that started in the last decade. Digital transformation in FinTech triggers a “Big Pocket” battle between incumbents and challengers to win the (newly) online customer. Financial Institutions turn to Tech companies rather than in-house solutions to accelerate digital transformation.

fintech crisis

Digital Transformation in FinTech

FinTech sector winners:

  • Consumer and SME lending platforms: best-adapting mechanism to swiftly and efficiently deliver capital to key segments of the economy;
  • Mortgage and life insurance digitalization: leaping forward with technology to disrupt the role of intermediaries, whose role was often face-to-face.

FinTech’ enablers’ around AI, IoT, and software solutions are in high demand:

  • AI: bots for call-centers; account-opening procedures; loan automation;
  • KYC: increased need for safe digital ID given volume of digital business transacted and robust solutions required for the protection of client assets.

Sensing and Shaping the Post-COVID Era

Crisis often leads to changes. This time is no exception. The shifts in social attitudes and behaviors we see today pave the broad path to new opportunities and ways of living and working. Some of which is here to stay with us in the long run. Some of which disappear right after the crisis is gone.

crisis Covid

Crisis often leads to long-lasting changes. Source: BCG Henderson Institute.

Nevertheless, some changes show a positive dynamic. For example, we see a greater focus on crisis preparedness, system resilience, social inequality, social solidarity, and access to health care. These attitudinal shifts could, in turn, be reflected in significant policy shifts in many areas, including trade, border controls, health care, crisis preparedness, foreign affairs, employment, and social welfare.

This pandemic shapes new social norms and drives new social rules that humanity should get prepared for starting today. We, at Intellectsoft, empower companies and their workforces with innovation services and approaches to help them survive during these times. Are you and your organization looking for some? Talk to our experts and find out more about the topic and how your business can start benefiting from it today!

The post Digital Disruption: The Industries’ Way of Survival During the COVID-19 Crisis appeared first on Intellectsoft Blog.

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